Privacy Policy

Last Updated: January 2026

Welcome to ecgrade.com (“we”, “our”, “us”). ecgrade.com is operated by ECGrade Nexus Pvt. Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, dashboards, and services related to overseas education admissions.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Mobile number
• Date of birth
• Nationality
• Passport details
• NEET details (if applicable)
• Academic documents
• Address and contact details

b) Account & Usage Information

• Login details (OTP-based authentication)
• Application status and activity logs
• Uploaded documents and forms
• Communication records with universities or support teams

c) Payment Information

• Transaction details related to admission booking or service fees
• Payment confirmation data

Note: We do not store your card or banking details. Payments are processed through secure third-party payment gateways.

d) Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage analytics

2. How We Use Your Information

• Create and manage your account
• Process admission applications
• Share applications with universities and authorized partners
• Verify documents and eligibility
• Facilitate payments and confirmations
• Communicate updates, notifications, and support messages
• Improve platform security and performance
• Comply with legal and regulatory requirements

3. Sharing of Information

We may share your information only with:

• Partner universities and their authorized representatives
• Educational agents or contractors linked to your application
• Payment gateway providers for transaction processing
• Government or regulatory authorities if required by law

We do not sell, rent, or trade your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Secure servers
• Encrypted data transmission
• Restricted access to sensitive information

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

ecgrade.com uses cookies to:

• Improve user experience
• Understand site usage and traffic
• Enable essential website functionality

You may choose to disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal information:

• As long as your account is active
• As required to complete admission processes
• As necessary to comply with legal, regulatory, or operational requirements

7. User Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your account (subject to legal obligations)
• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as university sites). We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

ecgrade.com is intended for users seeking higher education opportunities. We do not knowingly collect personal data from children under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us